Privacy Policy
At Pico Palette, we are committed to protecting the privacy of our users. This privacy policy explains how we collect, use, and share information about you when you use our website, services, and products. We collect information about you in a few different ways:
- When you provide it directly to us: We may collect information from you when you create an account, place an order, or participate in a promotion or survey. This information may include your name, email address, phone number, and other personal information.
- When you use our website: We may collect information about your device and your usage of our website, such as your IP address, browser type, operating system, and pages visited. We may also use cookies and similar technologies to collect and store information about your preferences and settings.
We use the information we collect for the following purposes:
- To provide and improve our website, services, and products: We may use your information to process orders, fulfill requests, and provide customer support. We may also use it to understand how our website is used, and to develop and improve our products and services.
- To communicate with you: We may use your information to send you updates, newsletters, and other communications related to your account or orders. We may also use it to respond to your inquiries and provide customer support.
- To protect our rights and interests: We may use your information to prevent, detect, and investigate fraud, and to enforce our policies and terms of service.
We may share your information with third parties for the following purposes:
- To complete transactions and provide customer support: We may share your information with third parties such as payment processors, shipping companies, and customer support providers to fulfill orders and provide support.
- To comply with legal obligations: We may disclose your information to third parties if we are required to do so by law or in response to a legal request.
- We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no security measures are perfect, and we cannot guarantee the security of your information. You are responsible for protecting your own information, such as by using a strong password and avoiding sharing your login details with others. If you have any questions or concerns about our privacy policy, please contact us at support@bitsy-art.com. We will do our best to address your concerns and assist you.